The city asks if you fixed it.Your owner asks if you’re worth it.One record answers both.
DamnSuper records every repair as it happens: the tenant’s first message in their language, the super’s response in his, the deadline the jurisdiction actually set, and the evidence the work got done.
You see it. You fix it. You can prove it.
Five things change the week the record starts writing itself.
They arrive ranked against your standards and the code. Whatever is closest to a deadline sits on top.
The record gets written.Just not by you.
Every state gives an unheard tenant somewhere to go, and the day they use it is the day somebody else starts keeping your record.
A record starts.
Author: not youYour record starts withthe tenant’s first message.
Three things happen to every request, in the order a ticket actually lives.
One thread, every message timestamped.
The tenant writes it however they write it. The super reads it in his language, you read it in yours.
Do this first
Somebody heard you.
No hay calefacción desde anoche.
No heat since last nightI am in the building now.
Originally written in PolishA ticket cannot close without evidence attached.
When someone asks you to show the fix, the file already has it.
We read the city’s file so you do not have to.
Where your city publishes its own file, we match your tickets against it, including the complaint that never became a violation.
Where availableThe AI reads the complaint, translates it for everyone, and tells the tenant what to try first.
The code sets the deadline, not the AI. We never let a model guess a date.
A closed ticketisn’t an answer.
Everyone else moves the repair along. Nobody keeps the record while it happens.
Maintenance is a tab.
Rent, books, leasing. The ticket gets written after the work, if at all.*
They set the priorities.
They do make a repair move faster. But not by your standards, and not by your state and local code.**
Every repair on two clocks.
Yours and the one the code set, from the moment it lands, with proof attached.
Your internal target is a number your company sets and can change on a Tuesday. The Jurisdiction Clock is the correction window the code set, and nobody at your company can move it. Every tool above tracks a version of the first. This is the one that tracks both, and only one of them is the answer when somebody asks.***
Same work.Now it counts.
Compliance isn’t a separate job. It’s the same job, kept.
Every message, every timestamp, every photo your team already produces becomes the answer, written while the work happens, not reconstructed after.
Which is why it can’t wait. The system you buy in June doesn’t cover what happened in March. A record can’t be started backward, and the questions always come later.
The questions are getting harder, on a schedule you can look up.
An owner’s word no longer closes a violation.
New York raised penalties several-fold and started re-checking the repair.
A 24-hour clock, and you certify the fix with evidence.
NSPIRE covers life-threatening conditions in every Section 8 voucher unit in the country. Those rules are already in our database.
Owners don’t leave over repairs.They leave over silence.
The same record, addressed to the person who pays you.
Buildium 2026 Rental Owners’ Survey · NARPM Financial Performance Guide
Run the buildings. The record writes itself.
If there’s a lease,there’s a clock.
Here’s who that lands on, what it costs, and who we aren’t for.
Anywhere with a lease and a repair obligation behind it, which is every state.
Where the city publishes its own file and we can read it back against yours.
$299 monthly minimum. Below roughly 75 doors, or 50 in New York, the minimum is what you pay. That is the arithmetic, not a rule about who we will talk to.
The first three don’t start there.
They get the platform at cost while we build the closeout workflow around their portfolio.
In exchange: they are in the live handoff, and they tell us the truth about it.
I’ve been on both ends of the same blindness.
I go looking for my super. The building I rent has 42 open violations. All I can do is wait.
I hand my rental to a manager and hear nothing. My first clue something broke is a short rent check. If it ever reaches a judge, there’s no record of what happened.
New York keeps score with a city.Virginia keeps score with a judge.Same clock, different referee.
The next time the city or your owner asks,you’ll have an answer.
Nothing to migrate. Nothing to reconstruct. Just the work you already do, recorded.